Secure sign-in

One secure sign-in for all your connected services

IDGRID protects your accounts with two-step verification. When you sign in, IDGRID confirms it's really you, so a stolen password alone is never enough.

How it works

Three quick steps every time you sign in.

1

Sign in as usual

Enter your username and password on any connected service.

2

Verify with IDGRID

Approve a push notification on your phone, or enter a passcode from your authenticator app.

3

You're in

One enrollment works everywhere. Set it up once and use it across every connected service.

Connected services

IDGRID secures sign-in for the following services.

  • [Service name][One-line description]
  • [Service name][One-line description]
  • [Service name][One-line description]

Getting started

Enrollment takes about two minutes.

First-time setup

The first time you sign in to a connected service, IDGRID will guide you through enrollment.

  • A smartphone with the Duo Mobile app (free on iOS and Android), or another authenticator app
  • Access to the email address on your account

Adding or changing a device

To add a new phone or replace an old one, sign in and choose Manage devices in the IDGRID prompt. If you've lost access to every enrolled device, contact support below.

Staying safe

A few habits that keep your accounts protected.

Only approve requests you started

If you get a push you didn't expect, deny it and report it right away.

We'll never ask for your passcode

No one from support will ask you to read out a verification code by phone, email, or text.

Check the address

IDGRID information lives at idgrid.app. Be cautious of look-alike sites.

Need help?

Lost or new phone

Contact support to verify your identity and reset your enrollment.

Suspicious sign-in request

Deny the request, change your password, and let us know right away.

Email[support email]
Phone[phone number]
Hours[Mon–Fri, 8 a.m.–6 p.m. ET]